Privacy Policy for tirelovanix.com

We respect your privacy and are dedicated to protecting your personal information. This policy explains how we collect, use, and safeguard data in accordance with South African law.

Information We Collect

We collect information you provide, as well as data generated while you use our site and services.

• Personal details such as your name, contact number, and email when you reach out to us or book sessions.
• Technical data like browser type, device information, and access times collected for analytics and security.
• Communication records, including session bookings and email correspondence for service improvement.
• Cookies and similar technologies to remember preferences and analyse site usage (see our Cookie Policy).

How We Use Information

Your information is used to deliver and improve our services while maintaining confidentiality and compliance.

• To contact you and manage session requests or queries you submit through our website.
• To customise your experience by remembering preferences and developing better site functionality.
• To secure our site and services against unauthorised access or misuse.
• To comply with legal or regulatory obligations, including data protection requirements.

Legal Bases for Processing

Processing is always conducted in line with relevant data protection laws and principles.

We only process personal data with your consent, to fulfil service contracts, or to meet legal obligations. If you withdraw consent, some services may be limited.

Sharing Information

We treat personal information as confidential, only sharing when required or permitted by law.

• Service providers who assist in delivering or improving elements of our site and only under strict confidentiality terms.
• Where legally required (such as to comply with a court order or regulatory investigation).
• With your explicit consent, for specific purposes such as referrals or collaboration with partner organisations.

Data Security

Our team maintains high standards of digital and physical security to safeguard your data. Access is restricted to authorised personnel, and we monitor for potential threats while regularly updating protocols to comply with best practices.

Your Rights

You have legal rights regarding your personal information and data usage.

• Access: You can request a copy of personal data we hold about you at any time.
• Correction: Ask us to amend inaccuracies in your details if you notice an error.
• Deletion: Request deletion of your data, subject to legal and operational requirements.
• Objection: You may object to our use of your information for certain purposes.

About Cookies

Cookies help us remember your site preferences and improve our services. You may adjust browser settings or opt out of non-essential cookies through our Cookie Policy page.

Read Cookie Policy Read Cookie Policy

Contact Us

If you have any privacy questions or wish to exercise your rights, please contact our team using the details below.

Changes to this Policy

We may update our privacy policy when needed to reflect service or legal changes. Updates are posted here to keep you informed.